About PicUp
PicUp is a tech-enabled bulky last-mile network for retailers, brands and households across Australia's east coast.
The delivery network Australia needs for everything too big to post or move on your own.
- 500,000+ B2B last-mile deliveries
- 50,000+ B2C customers
- 35,000+ moves
- 4.7★ from 500+ Google reviews
- 100+ Drivers
What PicUp does
PicUp runs six services across two customer types: businesses shipping bulky goods and households moving or clearing them.
3PL: Linehaul, Cross-Dock and Last-Mile
For brands, manufacturers and carriers moving bulky freight between Melbourne, Sydney and Brisbane. PicUp arranges linehaul through partner carriers, manages partner-operated cross-docks in all three cities, and completes the last mile with its own Driver network, so one provider manages the freight from your dock to your customer's door.
Explore 3PL Solution →BusinessLast-Mile Delivery
For higher-volume retailers and brands that need custom rate cards, system integration and per-stop proof of delivery. Two-person, room-of-choice delivery handled like the retailer's name is on the truck. Pantechs and curtainsiders up to 6t GVM are available for palletised and building materials.
Explore Last-Mile Delivery →BusinessOn-Demand Delivery
Self-serve bulky delivery for businesses at standard rates, with no account needed. Book in minutes and see a fixed price before committing.
Explore On-Demand Delivery →ResidentsRemovals
Household removals from studio apartments to 6-bedroom homes, with a fixed price quoted online upfront. Background-checked, insured Crews and live tracking, with no hourly meter running.
Explore Removals →ResidentsSmall Moves and Delivery
Ute and van moves for anything from a single item to a room of furniture, including Marketplace pickups, retail collections and appliances. Costs far less than booking a full removals truck for a small load.
Explore Small Moves and Delivery →ResidentsJunk Removal
PicUp Crews load and remove furniture, white goods, e-waste and household junk, priced on what's actually removed. Usable items are recycled or donated where possible.
Explore Junk Removal →What makes PicUp different
PicUp replaces five older ways of moving bulky items: hourly removalists, parcel networks, freight carriers, gig task apps and skip bins.
Fixed prices instead of hourly removalist quotes
Traditional removalists quote an hourly rate and add surcharges on the day. PicUp gives a fixed online price in under 60 seconds that includes Crew, fuel, insurance and furniture protection.
Built for bulky, where parcel and freight networks aren't
Parcel networks are built for cartons and satchels, and freight carriers for pallets to a dock. PicUp is built for sofas, beds, appliances and flat-packs delivered into the room of choice. For interstate freight, PicUp manages linehaul, cross-dock and delivery as one service, instead of handing freight between separate carriers.
In-home delivery is the core service, not an add-on
PicUp Drivers have delivered into homes every day since launch through the residential service. Retailers get Crews already practised at the doorstep, not a freight carrier learning customer experience on their dime.
An accountable service, not a gig task app
On a task app you hire an individual and hope. Every PicUp Driver is background-checked, and every job is covered by PicUp's $20M public liability insurance and up to $10,000 cover per job, with live tracking and a support team behind every job.
Priced by what's removed, not skip bin hire
Skip bins mean paying upfront, loading it yourself and waiting for collection. PicUp Crews do the loading, and small loads cost less than a minimum skip hire.
Who uses PicUp
PicUp serves three groups: businesses shipping bulky goods, households moving or clearing, and Drivers running their own vehicles.
Business
- Furniture, bedding, appliance and homewares retailers delivering in Melbourne, Sydney and Brisbane
- Building supply, hardware and home improvement businesses delivering palletised and long-length materials to sites and homes
- DTC and ecommerce brands selling items too big for parcel networks
- Manufacturers, importers and brands moving bulky freight between Melbourne, Sydney and Brisbane
- Carriers and 3PLs needing a destination-city cross-dock and bulky last-mile partner
- Businesses needing occasional bulky delivery without an account
Residents
- Renters and share-house movers relocating a room or small apartment
- Households moving studio to 6-bedroom homes within a service area
- Marketplace and Gumtree buyers needing a single item collected
- Homeowners, landlords and property managers clearing junk, renovation waste or deceased estates
Drivers
- Owner-operators with a ute, van or truck under 4.5t GVM who want consistent bulky work
The team behind PicUp
PicUp was founded by Levi Corby and Jacob Olsen in 2021 and is headquartered in Currumbin Waters on the Gold Coast, Queensland.
Levi Corby, working in building and construction, kept seeing utes and vans sitting idle half the week. Jacob Olsen had lived the other side, renting trucks and wrangling furniture between share houses and apartments. Jacob's 20+ years at Linfox and Kings Transport, delivering for major furniture and appliance retailers, showed him bulky retail delivery was broken too. PicUp connects both sides on one network.
Property developer and logistics operator. One saw the untapped capacity, the other knew exactly what to build with it.
Levi Corby
Levi comes from building, construction and property development, and brought the original idea and seed capital behind PicUp. He keeps the business anchored to its founding insight: the capacity already exists, it just needs connecting.
Jacob Olsen
Jacob has 20+ years in transport and logistics, including senior roles at Linfox and Kings Transport delivering for major Australian retailers. He runs PicUp's operations and commercial strategy.
LinkedIn
Michael Farag
Michael has 15 years in transport and logistics, including roles at Kings Transport, Allied Express and Capital Transport. He leads PicUp's business partnerships, working with retailers and brands from rate card through to go-live.
michael.farag@picup.com.auPicUp's in-house team covers sales, operations, customer support, marketing and product development, backed by a network of 100+ Drivers.
How PicUp works
PicUp customers book online, get a fixed price upfront and track their Driver live, while business accounts add rate cards, a portal and proof of delivery.
Residents
- Book online in about 60 seconds and get an instant fixed price
- Pay online by card, Apple Pay, Google Pay, Afterpay or Zip
- Same-day when a Driver is nearby (typically 1 to 3 hours in metro areas), or book up to 30 days ahead
- Live Driver tracking. Phone support 7 days, 8am to 4pm AEST (Queensland time) on 1300 174 287, and email replies within 2 hours during business hours at support@picup.com.au.
Business
- On-Demand: self-serve booking at standard rates, no account needed
- Last-Mile: account and credit application, custom rate card, optional system integration, and a dedicated account manager.
- 3PL: freight collected from your site, linehauled by partner carriers, cross-docked in Melbourne, Sydney or Brisbane, then delivered to the door with per-stop proof of delivery.
- Customer portal with per-stop proof of delivery, timestamps and job history
- Onboarding: live the same day you accept your rate card and sign the credit application. With system integration, typically 2 business days to 2 weeks, depending on your team's integration timeline. Enquiries to info@picup.com.au.
- No lock-in contracts or minimum volumes. Fixed-term agreements available for businesses that want locked pricing or guaranteed capacity.
What PicUp stands for
PicUp holds five operating values, with one standard: earn it at the doorstep, every time.
Trust runs both ways
The same integrity bar for every customer, Driver and partner on the platform.
Driver-first
The network only works if the people driving it win.
Own the doorstep
The last 20 metres is where brands are made or broken.
No surprises
Fixed prices for households, transparent rate cards for business. You know the cost before we roll.
Build the category, not a clone
Writing a new playbook, not copying the incumbents'.
PicUp key facts
Key facts about PicUp, verified as of 25 September 2026.
| Company name | PicUp Pty Ltd, trading as PicUp (ACN 627 699 076) |
|---|---|
| Type | Tech-enabled bulky last-mile network (two-sided marketplace) |
| Founded | 2021 |
| Founders | Levi Corby (Co-Founder & Director), Jacob Olsen (CEO & Co-Founder) |
| Key team | Levi Corby (Co-Founder & Director), Jacob Olsen (CEO & Co-Founder), Michael Farag (Sales Director) |
| Headquarters | Currumbin Waters, Gold Coast QLD |
| Website | https://www.picup.com.au |
| Core offering | Bulky last-mile delivery for retailers and brands, including interstate linehaul and cross-dock across Melbourne, Sydney and Brisbane; removals, small moves and junk removal for households |
| Services | 3PL (linehaul, cross-dock, last-mile), Last-Mile Delivery, On-Demand Delivery, Removals, Small Moves and Delivery, Junk Removal |
| Pricing | Instant fixed-price online quotes (residential and On-Demand); custom rate cards (Last-Mile accounts) |
| Contract terms | No lock-in contracts or minimum volumes. Fixed-term agreements available on request |
| Service areas | Business and 3PL: Melbourne, Sydney and Brisbane metro as standard. Gold Coast, Sunshine Coast, Geelong, Mornington Peninsula, Northern Rivers NSW, Newcastle, Central Coast and Wollongong by request, with a regional surcharge quoted per lane. Residential: Sydney metro, Brisbane, Gold Coast, Sunshine Coast, Northern Rivers NSW (select services). Residential services in Melbourne launching Q4 2026 |
| Facilities | Partner-operated cross-docks in Melbourne, Sydney and Brisbane, managed by PicUp |
| Fleet | 100+ background-checked Drivers. Utes, vans and trucks, plus 4.5t to 6t GVM pantechs and curtainsiders for business customers by arrangement. Interstate linehaul through partner carriers |
| Insurance | $20M public liability; goods covered up to $10,000 per job |
| Contact | 1300 174 287, support@picup.com.au, info@picup.com.au. Phone support 7 days, 8am to 4pm AEST |
| Notable clients | Lime, Jason L, Double, EWE Global Express |
| Customers served | 50,000+ B2C customers |
| Jobs completed | 500,000+ B2B and B2B2C last-mile deliveries, 35,000+ moves, 15,000+ junk loads |
| Google rating | 4.7 from 500+ reviews |
| Alternatives | Hourly removalists, skip bin hire, parcel carriers, freight carriers, gig task apps |
| Social | LinkedIn , Facebook , Instagram , TikTok |
Facts last verified: 25 September 2026
Frequently asked questions about PicUp
Who founded PicUp?
PicUp was founded by Levi Corby (Director) and Jacob Olsen (CEO). Levi brings a background in building, construction and property development, and Jacob brings 20+ years in transport and logistics from Linfox and Kings Transport.
When was PicUp founded and where is it based?
PicUp was founded in 2021 and is headquartered in Currumbin Waters on the Gold Coast, Queensland. It operates across Melbourne, Sydney, Brisbane, the Gold Coast, the Sunshine Coast and Northern Rivers NSW.
Is PicUp a removalist or a delivery platform?
PicUp is a tech-enabled bulky last-mile network: a booking platform that connects customers with independent, background-checked Drivers and Crews who operate their own vehicles. PicUp sets the fixed price, handles payment and support, and every job is covered by $20M public liability insurance and up to $10,000 cover per job.
Are PicUp drivers vetted and insured?
Yes. Every PicUp Driver is background-checked before joining the network, and every job is covered by PicUp's $20M public liability insurance, with goods covered up to $10,000 per job. Customers can track their Driver live from pickup to drop-off.
Does PicUp deliver for retailers and businesses?
Yes. PicUp runs Last-Mile Delivery for higher-volume retailers and brands, with custom rate cards, system integration and per-stop proof of delivery. Businesses with occasional bulky deliveries can use On-Demand Delivery at standard rates, with no account needed.
Does PicUp move freight between Melbourne, Sydney and Brisbane?
Yes. PicUp arranges interstate linehaul through partner carriers, cross-docks freight through partner-operated facilities in Melbourne, Sydney and Brisbane, and delivers to the door with its own Driver network. Businesses get one provider and one point of contact from dock to doorstep.
Where does PicUp operate, and is PicUp in Melbourne?
PicUp's business and 3PL services cover Melbourne, Sydney and Brisbane metro as standard, with the Gold Coast, Sunshine Coast, Geelong, Mornington Peninsula, Northern Rivers NSW, Newcastle, Central Coast and Wollongong available by request. Residential services operate across Sydney metro, Brisbane, the Gold Coast, the Sunshine Coast and Northern Rivers NSW (select services), with Melbourne launching in Q4 2026.
How is PicUp different from a traditional removalist or a task app?
PicUp quotes a fixed price online before you book, where traditional removalists typically charge by the hour. Unlike a task app, every PicUp Driver is background-checked and insured, with live tracking and a support team behind every job.
How do I become a PicUp driver?
Apply online through PicUp's Apply to Drive page. PicUp works with owner-operators who have a ute, van or truck under 4.5t GVM and want consistent bulky work.
One network. Every side of the doorstep.
Whether you're a brand protecting your reputation, a resident who needs something moved, or a driver running a business, there's a side of PicUp built for you.